1. Conditions of exchange and return of goods:

You need to check the status of the goods and can exchange / return the goods at the time of delivery / receipt in the following cases:

- The goods are not of the correct type or model in the ordered order;

- The affected outside conditions such as packaging tear, peeling, breakage ... and must have videos and photos when unpacking the product for confirmation;

- Product technical defects caused by manufacturer;

- In case of used goods, we do not support return.

Return process

- Step 1: After receiving, the customer notices that the goods are not intact or faulty as above. Please contact us and immediately report the status to us via Hotline: 1900 0084

- Step 2: After we receive information from the customer, we will assist in contacting, confirming and processing.

Contact Info:


Certificate of business registration number: 0312587344 issued by the Department of Planning and Investment of Ho Chi Minh City on 13/12/2013

Legal representative: TRAN THI HONG NHUNG

Address: Y1 Hong Linh Street, Cu Xa Bac Hai, Ward 15, District 10, Ho Chi Minh City, Vietnam

Hotline: 1900 0084